Guest Services

Below are the most common questions we are asked. If we still haven’t answered your question, give us a call or drop us a line and we will be happy to assist.

Are discounts available?

We offer special discounts, promotions, and special perks through our Social Media pages and monthly E-newsletter. Sign up for the Newsletter today here, or follow us on Facebook.

How Do I purchase tickets?

Tickets are available ahead of time by purchasing seats over the phone. The box office can be reached Monday through Friday 9:00am to 5:00pm by calling 865-888-6311. Any remaining tickets will be available for sale at the venue the day of the Show one hour ahead of time.

Will you mail or E-mail my tickets to me?

Once tickets are purchased, they are held at the Box Office will call window and available one hour before the Show.

When are the Shows?

Our performances usually take place on Friday at 7:00pm, Saturday at 7:00pm and Sunday at 2:00pm. You can find specific dates and times of each Event on the Events Page.

When are the Special Events?

Special Community Events that only take place one time have varying starting times based on the specific event. You can find specific dates and times of each Event on the Events Page.

Where do you perform?

We are located at 125 Music Mountain Drive in Pigeon Forge. Just off of Teaster Lane, the building was formerly known as Sable Theater and before that was The Grand Majestic.

What age is appropriate to attend?

For the courtesy and consideration of all our guests, we do not allow children under the age of three to attend our performances. Our Box Office staff also uses a Rating System similar to movies to give a warning of material some may find offensive. Our Shows are rated G, PG, or R in the description of the show.

What should I wear?

While there is no dress code, we believe you would feel the most comfortable wearing something you might wear to an informal office party, church event, or job interview. You will see many guests in a wide range of clothes. We suggest something a little bit nicer than what you would wear to do your grocery shopping or lounging at home.

How long will the show be?

Each show varies in length. Show lengths can be found in the description of the show.

Can I be in a show?

We encourage everyone to audition for our programs. Audition information is located on the Auditions Page. If you are not selected for a role, we still have plenty of other areas we could use your assistance. It takes more than just performers to put on a show. We can find a spot for you.

Would I be paid to be in a show?

While we wish we could compensate all of the wonderful people who share their time and talents with us, we are a volunteer only non-profit organization with no paid employees.

What type of Groups enjoy Creative Theater Shows?

Motorcoach tours, church groups, senior citizen groups, civic groups, specialty, schools, office parties, reunions and your organization!